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Viewing 10 posts - 1 through 10 (of 12 total)
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  • Author
    Posts
  • December 3, 2014 at 7:54 pm #10002857
    Karl Lambert
    Participant

    Hi,

    After registering on my site http://www.simplyorganic.me the page just goes blank, can you please advise?

    Thanks

    December 3, 2014 at 7:58 pm #10002858
    Pie Register
    Participant

    Hello,

    Please switch to twenty fourteen theme and check if everything working
    normal.

    Thanks

    December 3, 2014 at 8:23 pm #10002860
    Karl Lambert
    Participant

    Hi,

    I just tried that and still the same?

    December 3, 2014 at 8:33 pm #10002861
    Pie Register
    Participant

    Please post all the activated plugins!

    thanks

    December 3, 2014 at 8:54 pm #10002863
    Karl Lambert
    Participant

    They are :

    Facebook AWD All in One
    Fusion Core
    Hide My WP
    LayerSlider WP
    Le Chef – Recipes Manager for WordPress
    Pie Register
    Revolution Slider
    SG CachePress
    Simple Share Buttons Adder
    WordPress SEO
    WP User Avatar

    December 3, 2014 at 8:55 pm #10002865
    Karl Lambert
    Participant

    I have tried deactivating hide my wp but its still the same…

    December 4, 2014 at 4:43 pm #10002868
    Karl Lambert
    Participant

    Can you please advise?

    December 10, 2014 at 3:21 pm #10002885
    Pie Register
    Participant

    Please post your login details from our contact form so our engineers
    can look into this issue for you!

    Thanks
    Mohsin

    January 9, 2015 at 12:46 am #10002976
    Josh Hawley
    Participant

    Was this problem ever solved? If so, what was the fix? I am having the same issue.

    January 9, 2015 at 4:44 pm #10002979
    Pie Register
    Participant

    Hello,

    This issue is limited to user environment, there is no such known issue with the PR registration process.

    Issue could be different by each users environment, some users have configuration issues other have Theme/Plugin conflict.

    It would be recommend that you perform the following tasks to rectify.

    1.) Deactivate All Other Plugin
    2.) Switch to Twenty fourteen Theme
    3.) Check PR General Settings page if everything marks as ok at the bottom of the page.
    4.) Make WP_DEBUG on

    Try to register again and post the error you see.

    Thanks
    Mohsin

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    Posts
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