User Verification Not Working

Home Forums News & Announcements User Verification Not Working

This topic contains 4 replies, has 3 voices, and was last updated by  Hasnain Abbas 2 years, 9 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #4290

    vivek pandi
    Participant

    Hi

    I need to approve the user, after their registration in site.

    I can see the option for that in General Setting, User Verification.

    And the options are 1) Email Verification 2) Admin Verification 3) Off

    Which requires new registrations to click a link in the notification email to enable their account.

    The option is showing always in off, even after i change to option 1(or)2 and update.

    Some times its showing blank page, when I refresh again, its back to normal with the same option (3).

    #4291

    Hasnain Abbas
    Keymaster

    Hello,

    Its looks weird, what version of PR you are using?

    So, except for this option, all other changes taking placed or everything on the General Settings setting back to its default options?

    Also please make sure you have “Delete all settings on Deactivation” option unchecked or off (it still not have any relation with the option saving – except when u deactivate and reactivate the plugin).

    Also please let us know what version of PHP and wordpress you have installed.

    thanks

    #4295

    Hasnain Abbas
    Keymaster

    Hello,

    Thanks for the updated info. Well, the current version is 2.0.21, many things have been changed since then, so we can not give you any sort of guarantee for the older version still work.

    I would recommend you to make a clone of your site and update the plugin there, if everything work fine then move to your live site.

    Please feel free to let us know if you have further questions.

    Thanks

    #4335

    Hilda Mwangi
    Participant

    Hello there,

    I have a close to similar issue, am using WordPress 4.4 and pie-register version 2.0.21. The settings are ok but no verification emails are being sent. Am using multsite wordpress and initially thought it was the problem but I tried out with another site that’s not a multsite but it didn’t work. Emails with other plugins are working properly. Am using mysql version 5.5.45. Any assistance will be highly appreciated.

    Thanks

    #4336

    Hasnain Abbas
    Keymaster

    Hello,

    PR replies on WP_MAIL function, so if WP_MAIL working on your site, it should send you emails. In most of the cases users get fixed it by installing an SMTP plugin.

    Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.