user can not reset password

This topic contains 3 replies, has 3 voices, and was last updated by Avatar Pie Register 2 years ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #10005147
    Avatar
    olcay Birg
    Participant

    Hello
    I get a mail from a new user that he was not able to reset his password
    the user says that he get the reset key in the mail after he came to the reset password site and input a new password the site just load again and again and asking to Enter your new password below.
    please can you help?
    thanks

    #10005149
    Avatar
    Pie Register
    Participant

    Hi Olcay,

    The issue has been forwarded to our team to recreate and provide a solutions. I will update you with the findings soon.

    Thanks,
    Kirmani

    #10005151
    Avatar
    danyf
    Participant

    I have the same problem, but it is even worse …
    New user registers but cannot login … keeps on being redirected to captcha back to login back to captcha ….

    Please help
    Dany

    #10005156
    Avatar
    Pie Register
    Participant

    Hi,

    We have just released PR 3.0.4 with the fix to reset password issue. Please upgrade and let me know the results.

    Thanks,
    Kirmani

Viewing 4 posts - 1 through 4 (of 4 total)

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