user can not reset password

This topic contains 3 replies, has 3 voices, and was last updated by  Pie Register 1 year, 9 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10005147

    olcay Birg
    Participant

    Hello
    I get a mail from a new user that he was not able to reset his password
    the user says that he get the reset key in the mail after he came to the reset password site and input a new password the site just load again and again and asking to Enter your new password below.
    please can you help?
    thanks

    #10005149

    Pie Register
    Keymaster

    Hi Olcay,

    The issue has been forwarded to our team to recreate and provide a solutions. I will update you with the findings soon.

    Thanks,
    Kirmani

    #10005151

    danyf
    Participant

    I have the same problem, but it is even worse …
    New user registers but cannot login … keeps on being redirected to captcha back to login back to captcha ….

    Please help
    Dany

    #10005156

    Pie Register
    Keymaster

    Hi,

    We have just released PR 3.0.4 with the fix to reset password issue. Please upgrade and let me know the results.

    Thanks,
    Kirmani

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