Unverified Users aren't showing and form fields aren't being sent in notificatio

This topic contains 2 replies, has 2 voices, and was last updated by  PR Team Member 1 month ago.

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  • #10008104

    parkerweb
    Participant

    Unverified users aren’t showing in the backend to be approved – admin approval emails are going out – but missing 3 fields from the form (first name, last name and street address)..

    I’ve tried PHP 7.0 and 5.6, rolling back versions of the Pie Register plugin, deactivating all plugins except what is needed and even the default 2019 theme….

    Screenshots:

    verification email is sent: https://screenshots.firefox.com/hbjcSHhGON9AH1ui/www.pp-hoa.org

    not showing in unverified users: https://screenshots.firefox.com/UMF2fUE1Oe8RmdIS/www.pp-hoa.org

    New User approval email doesn’t contain text from form: https://screenshots.firefox.com/beLJ9ISLv9iLM448/www.pp-hoa.org

    Registration form: https://screenshots.firefox.com/P7JEUjAghtubkUuO/www.pp-hoa.org

    #10008105

    parkerweb
    Participant

    environment info: https://screenshots.firefox.com/9bLrqvJipSHWTojH/www.pp-hoa.org

    themes and plugins info:

    ================= Themes =================

    Nirvana [ACTIVATED]
    Twenty Nineteen [DEACTIVATED]
    Twenty Sixteen [DEACTIVATED]

    ================= Plugins (26/34) =================

    Admin Columns [ACTIVATED]
    Ban Hammer [DEACTIVATED]
    Business Directory Plugin [ACTIVATED]
    Cimy User Manager [DEACTIVATED]
    Classic Editor [ACTIVATED]
    Contact Form 7 [ACTIVATED]
    Contact Form DB [ACTIVATED]
    Content Views [ACTIVATED]
    Cryout Serious Theme Settings [ACTIVATED]
    Export User Data [DEACTIVATED]
    Gravity Forms [ACTIVATED]
    Gravity Forms Debug Add-On [DEACTIVATED]
    GravityView [ACTIVATED]
    GravityView – Advanced Filter Extension [ACTIVATED]
    GravityView – Gravity Forms Import Entries [ACTIVATED]
    Manage Notification E-mails [ACTIVATED]
    Members [ACTIVATED]
    Members [is_user_logged_out] shortcode [ACTIVATED]
    Pie Register – Custom Registration Form and User Login WordPress Plugin [ACTIVATED]
    Post SMTP [ACTIVATED]
    Quick Page/Post Redirect Plugin [ACTIVATED]
    Really Simple CAPTCHA [ACTIVATED]
    Really Simple SSL [ACTIVATED]
    SimpleModal Login [ACTIVATED]
    Simple Staff List [ACTIVATED]
    Slimstat Analytics [ACTIVATED]
    TinyMCE Advanced [ACTIVATED]
    User Meta Pro [DEACTIVATED]
    User Specific Content [ACTIVATED]
    What The File [DEACTIVATED]
    Wordfence Security [DEACTIVATED]
    WP Approve User [DEACTIVATED]
    WP FAQ [ACTIVATED]
    Yoast SEO [ACTIVATED]

    #10008108

    PR Team Member
    Keymaster

    Hi,

    Can you please send us website admin login details here: https://pieregister.com/contact-us/ so that we can check the issue in detail. Thanks

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