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Reset Pasword impossible

Viewing 10 posts - 1 through 10 (of 14 total)
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  • Author
    Posts
  • September 2, 2015 at 12:14 pm #10003925
    freddela
    Participant

    When users have forgotten their password, they click on “Lost your password? ” , they enter their user name or their address and click the Reset button . They receive the email , they click the link to reset their password.
    The problem is this : instead of having the form provided for entering a new password , they are on the page of the login form with a message that says : Error: You has-been key expired , please reset password again.
    What is wrong ?

    September 2, 2015 at 4:15 pm #10003930
    Pie Register
    Participant

    Hello,

    We apologize for the inconvenience this may happen to you. Well, this issue comes up with latest version of WordPress 4.3

    We are working to fix this issue.

    Thanks

    September 2, 2015 at 5:18 pm #10003937
    freddela
    Participant

    I already use WP 4.3 !

    September 3, 2015 at 8:37 am #10003938
    Michael Parker
    Participant

    I’ve got this plugin installed and functioning with the exception of the password reset. I get the following error: Error: The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…
    it’s not my email, all emails deliver for registration, email edit etc. but not for password reset. I’ve verified the from address setup is the same as the other email settings that are functioning. I’m running wp multisite on wp 4.3 and Pie 2.0.17.

    Please help

    September 3, 2015 at 3:23 pm #10003940
    Pie Register
    Participant

    Hello Michael,

    Thanks for contacting us regarding Pie-Register. Well, PR uses WP MAIL function to sent out the emails so we dont have any control over it. I would recommend you to use an SMTP plugin. Almost all users having this issue got it to work using SMTP plugin. The plugin we have tested with is WP MAIL SMTP

    Thanks

    September 3, 2015 at 9:28 pm #10003942
    Michael Parker
    Participant

    I have installed WP Mail SMTP and confirmed successful set up with a test email but the forgot password function continues to give the same error message. Please advise

    September 4, 2015 at 2:45 pm #10003945
    Pie Register
    Participant

    Hello,

    This is weird, are you sure you have configured it to send email using SMTP protocol?

    Thanks

    September 5, 2015 at 12:26 am #10003951
    Michael Parker
    Participant

    Yes SMTP works
    i’m stuck in the mudd (*&%*$&

    September 7, 2015 at 4:01 pm #10003957
    Pie Register
    Participant

    I am glad you got it working. Please let me know if you have any other questions.

    Thanks

    September 7, 2015 at 4:08 pm #10003961
    Michael Parker
    Participant

    It is not working!
    I replied that SMTP is working but Pie Forgot Password is not working
    Pie Registration emails work but Pie Forgot Password does not work.

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Viewing 10 posts - 1 through 10 (of 14 total)
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