- October 11, 2014 at 2:03 am #10002599
I’m trying to get password reset to work on my site.
However, when a user gets an email of the form:
it changes to:
and shows the lost password page again.
Do you have any idea as to what the issue could be please?
MarkOctober 13, 2014 at 2:41 pm #10002603
What version of Pie-Register You are using?
MohsinOctober 23, 2014 at 1:23 am #10002630
I am using Version 2.0.13.
MarkOctober 23, 2014 at 5:58 pm #10002635
The only issue i see with your Reset password URL is: The URL is encoded!
That may be your email program issue.
Please try to switch modes!
Pie-Register >> user Notifications >> Forgot Password Template
MohsinOctober 24, 2014 at 1:59 am #10002639
So you think changing the email format from text to html (or vica versa) will stop the url being transformed into saying “Invalid Key”?
I tried you suggestion and it didn’t work. Any further suggestions on how to make the key valid?
MarkOctober 24, 2014 at 2:39 pm #10002640
That’s weird,. Can you please send over the access to your website using
our contact form?
ThanksOctober 31, 2014 at 4:53 pm #10002659
I have the same problem, can you tell me what is the problem?
PeterOctober 31, 2014 at 8:12 pm #10002661
This problem may limited to your own environment, I am assuming you have
latest version of Pie-Register installed. please use our contact form to
send over the login info if you’d like our engineers to figure out the
problem on your end.
MohsinNovember 2, 2014 at 12:20 am #10002667
Ok, thank you so much! PeterJanuary 19, 2015 at 10:58 pm #10003036
I have the same problem! In addition I can say I get this message in the next screen: “Sorry, that key does not appear to be valid.”
Any progress since November with this issue? Please, let me know! Thanks!
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