Issue with featured image in posts

This topic contains 4 replies, has 2 voices, and was last updated by  Pie Register 2 years ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #10005042

    David Junior
    Participant

    When I install the newer version of the plugin my WP starts to give error when I insert a featured image in some post, redirecting to the media insertion page and not the featured image window, did anyone else happen this after updating the plugin?

    #10005044

    Pie Register
    Keymaster

    Hi David,

    We tried to recreate the issue but did not find an issue with featured images. Please share more details of your website, like the WP version and other plugins installed.

    Best,
    Kirmani

    #10005045

    David Junior
    Participant

    Hello, thanks for the feedback,

    I currently use version 4.7.4 of WP and the most current version of Pie Register.
    I use the Malabar Theme.
    When I try to insert a featured image I’m redirected to this page:

    …/wp-admin/media-upload.php?post_id=2554&type=image&TB_iframe=1

    I already delete other plugins to see if it solves my problem but only when I delete the pie register that the problem is solved.

    I do not know much that I can pass on more information for you to help.

    #10005046

    David Junior
    Participant

    Just to complement the previous text, I created a test site with the same settings but without plugin only with the pie register to test if the featured image would give problem and the same happened, I’m redirected to the same screen to insert media and not to Insert window featured imag.

    Another site of mine with the same version of WP but with another theme happened something similar, but instead of being redirected to the page, opened a popup like it has to happen but with the layout of the image inserter

    #10005050

    Pie Register
    Keymaster

    Since this is a theme specific issue, I had sent you an email on this a couple of days back. If the issue is still there, please reply to the email.

    Best Regards,
    Kirmani

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