Found out the reason why this isnt working….
I have also emailed you as it is a serious problem.
Seems that that no changes made on the admin side of the (so user profile admin) are being saved at all.
So when users save information in their profile its not going anywhere (note they are able to see the changes on there side)
but when i export the data or try to make changes on the admin side its not doing anything.
This is causing some major grief.